We're hiring for a Senior ServiceNow Business Analyst in Seattle, WA. You will be tasked with the following responsibilities:
Identify, gather, and prioritize business, functional, and technical requirements from stakeholders.
Identify and evaluate business processes, workflows, and roadmaps.
Create and maintain data-driven reports to support business decision-making.
Lead cross-functional collaboration and communications with business stakeholders.
Create and maintain relevant documentation and conduct knowledge transfer activities.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
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6+ years' experience as a Business Analyst.
4+ years' experience working with ServiceNow products, i.e. GRC (Governance, Risk and Compliance), Integrated Risk Management (IRM), Security Incident Response (SIR), Security Operations (SecOps), Third-party Risk Management (TPRM, previously VRM).
Strong understanding of ServiceNow, i.e. how it works out of the box, industry best practices, etc.
Strong experience in Agile/Scrum.
Strong documentation experience.
Passion for continuous improvements and process optimization.
Experience with Vulnerability Response (VR).
Understanding of security frameworks, i.e. SOX, NIST, etc.
Solution design experience within ServiceNow.
Previous experience working for a "Big 4" company, i.e. Deloitte, EY, KPMG, PwC.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.