An employer is looking for a Lab Support Engineer in the Redmond, WA area. This team is responsible for development and testing across one of the largest titles within their game studios. This person will be responsible for Tier 1 troubleshooting hardware and software issues across game consoles, PC & mobile devices. Strong root cause analysis and communication skills are a must, as work will stem from both pre-planned and adhoc/reactive tasks. If you feel that this role is a great match for your skillset, apply today!
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
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General knowledge of personal computers, game consoles (Xbox, Switch), mobile devices (Android/iOS), applications software, and/or operating systems
Fluency with tablet and phone equipment desired
Experience working in an automation environment (No automation writing experience necessary)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.