Job Description
An enterprise retailer is looking for a Technical Product Manager (TPM) to join their Core Infrastructure Engineering team. This team is responsible for building massively scalable full-stack infrastructure for retail locations. To be successful, the Sr Technical Product Manager needs to have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiences.
Typical Job Functions:
- Manage product planning and development through day-to-day collaboration and decision-making with a cross-functional team including architects, developers, designers, and business or subject matter representatives
- Translates customer experience into technical requirements and product solutions.
- Responsible for documentation of requirements, and acceptance criteria per process, provides guidance to others in working team.
- Drives technical solutions for large features/technically complex features independently.
- Is technically adept in end-to-end system architecture.
- Creates data flows and functional and technical specifications as needed.
- Responsible for defining the acceptance criteria of a product feature.
- Ensures the engineering team has needed information on endpoints, inputs, and outputs.
- Helps resolve technical blocking issues and coordinates solutions across multiple technical teams.
- Performs validation of features against customer and business goals and acceptance criteria.
- Determines technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed.
- Identifies technical tradeoffs, escalates risks, and manages mitigation in collaboration with neighbor teams.
- Communicates effectively with technology and business teams independently.
- Acts as a coach/mentor to the team on various technical product manager competencies.
- Works with engineering to define a technical solution for experiment definition.
- Defines product performance and effectiveness metrics that measure and benchmark product success.
- Works with product managers to scope and prioritize upcoming projects into the roadmap.
Required Skills & Experience
- Ability to understand infrastructure architecture and components (compute, storage, networking, etc.).
-7+ years of industry experience in a technological environment with a record of successfully delivering complex products.
- 5+ years of demonstrated ability to use analytics and optimization tools to inform product planning and prioritization.
- Prior experience in Software engineering or quality automation engineering.
- Hands on experience in developing technical roadmaps, story outlines, writing Jira user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment.
- Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities.
- Strong technical hard skills in at least one technical domain (app development, infrastructure, DevOps, Etc.).
- Strong understanding of Kubernetes usage.
- Bachelor's degree or equivalent experience in a related field.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.