Requirements Development Specialist

Role Description:

We are looking for an Acquisition & Requirements Specialist to support a major IT program within U.S. Customs and Border Protection's (CBP) Office of Trade. This individual will partner directly with business stakeholders, end users, and program leadership to define, analyze, document, and manage operational and business functional requirements. The ideal candidate will have demonstrated experience leading and facilitating requirements workshops, building stakeholder consensus, and translating mission and business needs into clear, actionable requirements that drive successful system modernization efforts. Familiarity with federal acquisition processes and documentation is essential, including experience supporting operational requirements artifacts and related program documentation.

Responsibilities:

• Lead and facilitate requirements workshops, interviews, and working sessions with business stakeholders and user representatives to identify, analyze, and document operational and business functional requirements.
• Analyze business processes, operational workflows, and user needs to develop clear, complete, testable, and traceable requirements.
• Facilitate stakeholder collaboration and consensus-building to resolve conflicting priorities, requirements, and business needs.
• Develop, update, and maintain requirements artifacts, including operational requirements, business functional requirements, business process flows, and requirements traceability matrices.
• Support the development and maintenance of the Consolidated Operational Requirements Document (CORD) and other acquisition and program documentation.
• Align requirements with mission objectives, operational needs, and system modernization goals.
• Collaborate with program managers, architects, developers, testers, and subject matter experts to verify requirements are accurately understood, refined, and implemented.
• Conduct requirements analysis, decomposition, prioritization, validation, and impact assessments.
• Review and validate requirements with stakeholders to confirm completeness, accuracy, and alignment with business objectives.
• Support requirements reviews, governance boards, decision briefings, and stakeholder presentations.
• Assist in translating business and operational requirements into acquisition documentation and other program artifacts as needed.
• Maintain requirements traceability throughout the system development lifecycle and support change management activities.
• Identify requirement gaps, inconsistencies, dependencies, assumptions, and risks, and recommend appropriate resolutions.
• Support requirements verification activities to confirm delivered capabilities meet stakeholder needs.
• Prepare and present findings, recommendations, and requirements documentation to program leadership and stakeholders.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

partner directly with business stakeholders, end users, and program leadership to define, analyze, document, and manage operational and business functional requirements. The ideal candidate will have demonstrated experience leading and facilitating requirements workshops, building stakeholder consensus, and translating mission and business needs into clear, actionable requirements that drive successful system modernization efforts. Familiarity with federal acquisition processes and documentation is essential, including experience supporting operational requirements artifacts and related program documentation.

Responsibilities:

• Lead and facilitate requirements workshops, interviews, and working sessions with business stakeholders and user representatives to identify, analyze, and document operational and business functional requirements.
• Analyze business processes, operational workflows, and user needs to develop clear, complete, testable, and traceable requirements.
• Facilitate stakeholder collaboration and consensus-building to resolve conflicting priorities, requirements, and business needs.
• Develop, update, and maintain requirements artifacts, including operational requirements, business functional requirements, business process flows, and requirements traceability matrices.
• Support the development and maintenance of the Consolidated Operational Requirements Document (CORD) and other acquisition and program documentation.
• Align requirements with mission objectives, operational needs, and system modernization goals.
• Collaborate with program managers, architects, developers, testers, and subject matter experts to verify requirements are accurately understood, refined, and implemented.
• Conduct requirements analysis, decomposition, prioritization, validation, and impact assessments.
• Review and validate requirements with stakeholders to confirm completeness, accuracy, and alignment with business objectives.
• Support requirements reviews, governance boards, decision briefings, and stakeholder presentations.
• Assist in translating business and operational requirements into acquisition documentation and other program artifacts as needed.
• Maintain requirements traceability throughout the system development lifecycle and support change management activities.
• Identify requirement gaps, inconsistencies, dependencies, assumptions, and risks, and recommend appropriate resolutions.
• Support requirements verification activities to confirm delivered capabilities meet stakeholder needs.
• Prepare and present findings, recommendations, and requirements documentation to program leadership and stakeholders.

Qualifications:

• An ACTIVE and MAINTAINED CBP PUBLIC TRUST.
• Bachelor's degree is required
• Minimum THREE (3) years of experience supporting requirements development, acquisition support, or systems engineering activities.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.