Job Description
Insight Global is seeking a qualified TS/SCI IT Support Specialist in support of one of are large federal clients in Virginia. This candidate will be supporting and be responsible for troubleshooting and maintaining all IT support for one of their local offices. Their day to day will include but is not limited to:
- Providing IT support and troubleshooting for hardware, software, and application issues
- Managing, tracking, and resolving service tickets and user requests
- Installing, configuring, and maintaining desktops, laptops, etc.
- Supporting user access, authentication, and basic system connectivity issues
Performing routine system updates and maintenance to ensure reliability and security
- Escalating complex technical or security-related issues as appropriate
- Assisting with IT asset tracking and equipment inventory
- Delivering responsive, customer-focused technical support in a secure environment
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Active TS/SCI clearance
- 5+ years of experience supporting classified or controlled IT systems, including system administration, secure user access, and compliance with security requirements.
- Active SEC + certification
Nice to Have Skills & Experience
Associates degree
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.