REMOTE - Product Operations Engineer

Insight Global is seeking a Product Operations Engineer for one of our clients in the education management industry. Our client is a growing leader in the education space, operating schools and educational programs around the world that span the life cycle of a student from early learning to higher education. This is a direct hire, fully remote opportunity that is required to work east coast hours.

The Product Operations Engineer sits at the intersection of education platforms, automation, and engineering, with a primary focus on Canvas LMS, Clever rostering, and system integrations that directly impact teachers and students across K 12 schools. This role is part of the Product Operations organization that will support LMS, rostering, curriculum, and platform operations, partnering closely with the larger organization. While this role handles a small amount of technical troubleshooting, its main purpose is to design, refactor, and improve platform behavior through automation, APIs, and code—especially within Canvas—so the learning experience better reflects the realities of K 12 education.
Responsibilities will include:
- Platform and Product Operations – Own and support Canvas LMS as the primary system, with supporting platforms such as Clever and internal tooling
o Administer LMS and rostering configurations to support online, hybrid, brick and mortar, and international schools
- Automation, API’s and Engineering work – Design, build, and maintain scripts, automations, and backend logic to improve platform behavior
o Use the Canvas API to control visibility of content students should / should not see, adjust learning plans based on enrollment timing or student context, and reduce friction for teachers and students
- Data & System Integration – Pull and augment data from internal data warehouses to enhance Canvas functionality
o Support integrations between LMS, SIS, internal systems, and third party services

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 3+ years of experience with JavaScript development
- Experience in the education industry
- Hands-on administration experience of Canvas
- Experience with AWS

- Clever administration experience
- Experience with Google Apps Script

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.