Job Description
Insight Global is seeking a System Operations Technician to support one of our enterprise clients. This role functions across multiple IT departments and business units, providing system monitoring, issue diagnosis, and operational support across multiple iSeries (AS/400) LPARs. The technician will play a key part in maintaining system performance, resolving issues, managing ticket workflow, and supporting end‑users in both corporate and field environments. The pay rate for this position is $22-26hr depending years of experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 3–4 years of system operations experience in a multi‑system iSeries environment
- Experience handling operational issues within a System Operations department.
- Strong understanding of computer systems and basic networking concepts.
- Experience using ticketing systems for incident documentation and escalation.
- Ability to work in a high‑volume environment with multiple priorities.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.