Job Description
Seeking a Cloud Engineer to provide Tier 3 support for a large-scale biometric system. Responsibilities include system monitoring, troubleshooting, software/hardware configuration, and dashboard creation. The role involves direct customer interaction and occasional on-call support.
Responsibilities include:
• Help develop, document, communicate, and enforce a network technology policy.
• Be responsible for the installation and configuration of new software and hardware,
including the server network, devices, and firewalls.
• Be responsible for monitoring system performance, IT system operations and storage
utilization.
• Plan for necessary hardware or software upgrades to support system growth.
• Manage user accounts and assets and assign and update security permissions on the
network according to security policy.
• Provide support with escalated help desk requests.
• Perform typical system administrator activities.
• Create, edit, and maintain Splunk dashboards to measure system performance.
• Review systems performance logs to identify anomalies and troubleshoot issues.
• Identify root cause and documenting troubleshooting steps to resolution.
• Support active directory/LDAP, certificate services, network communications, and group
policy and security compliance.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Ability to Obtain an EOD
6+ Years of Related Experience
5+ Years of experience working with Splunk including dashboard creation, configuration, installation within a cloud environment (AWS preferred)
2+ Years of Cloud system Administration
2+ years of Linux administration experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.