As a Senior Network Engineer, you will play a crucial role in designing, implementing, and maintaining primarily Cisco networking technologies. Your expertise will extend beyond network technologies to encompass F5 load balancers and Cisco route/switch administration, Palo Alto firewalls, as well as Cisco Unified Communications suite of applications
Principal Accountabilities
(Typical duties include the following, although specific duties vary by assignment or contract.)
Design and Implementation:
Create solutions that seamlessly integrate with legacy and strategic technologies
Provide installation, implementation, and support services for site networking
Consult on the best product selection for each projects needs
Peripheral Support:
Handle ancillary systems, including but not limited to Call Accounting, Call Recording, Cisco ACD, analog voice, faxing, etc.
Support Meraki Wireless and network products and solutions
Familiar with datacenter and network cabling and connectivity
Support Cisco ACI/CWOM and other datacenter technologies
Voice Infrastructure:
Experienced in multiple versions of Cisco Voice products
Understand voice technologies such as POTS, TDM, VoIP and wiring
Act as the final escalation point (Tier 3) for voice-related issues
Troubleshoot through Call Detail Records (CDRs)
Network Equipment:
Experienced in multiple versions of Cisco products
Act as the final escalation point (Tier 2 and 3) for network related issues
Troubleshoot through network management platforms
Knowledge & Skills
Knowledge and skills may vary by system assignment. See Other Qualifications section on job posting for position specific requirements.
Education: A relevant degree (Bachelors or Masters) in Computer Science, Technical, Engineering, Education and Training, Communications, Electrical Engineering, Information Systems, Technology, or Telecommunications.
Certifications (any): CCNP, CCVP, CCNA, CCIE, IAT, TLS, EAP, CCDP, CICD, CE, Network+, Security+, etc.
Desired Skills:
Experience with Cisco Meraki product line
Experience with Cisco ACI, CWOM, IWO and datacenter operations
Experience with Network management platforms
Familiar with F5 load balancers
Familiar with Palo Alto firewalls and SD-WAN
Experience with cabling, dark fiber and CWDM/DWDM.
Understanding of routing protocols (bgp, eigrp, ospf, etc) and IP addressing
Experience & Education
Three years of relevant technical experience performing mid-level networking tasks
Advanced troubleshooting of network and telecommunications equipment
Knowledge of Fluke meters, tone generators, etc. for troubleshooting
Effective communication across multiple levels of an organization
Knowledge of telco/ISP circuit delivery and test/turnup activities.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.