Job Description
Insight Global is looking for a qualified Telecommunications Switch Technician to support one of our government customers in Kings Bay, GA. This candidate will be responsible for the maintenance, repair, and troubleshooting of switches, servers, and peripheral equipment. Candidates will be expected to monitor and diagnose switch alarms, perform translation configurations, perform preventative maintenance on switch hardware through adds, moves, and changes, diagnose and replace faulty switch packs, monitor and resolve trunks, and resolve customer trouble calls related to voice and data issues.
Compensation:
$38/hr to $41/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Minimum of three years of experience and/or training on the Lucent 5ESS switching systems.
• Ability to program switch and perform MACs to include maintenance, repair, and troubleshooting utilizing
switch interface.
• Provide tier II switch support.
• Experience working in a central office environment to include O&M of standard peripheral equipment.
• CompTIA Security+ certification within 6 months of hire.
• U.S. government Secret security clearance.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.