Join our team as a Technical Support Specialist, where you'll be the go-to expert for end users facing a variety of technical challenges. In this role, you'll identify, research, and resolve issues efficiently, ensuring seamless operations. You'll provide support via phone, email, and in-person requests while documenting and tracking each case to guarantee timely resolution.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Ideal candidates hold an associates degree in a related field and have up to three years of experience. Youll work under direct supervision, following established guidelines and industry best practices to deliver reliable solutions. This role is perfect for individuals who thrive in a structured environment and enjoy helping others navigate technical hurdles.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.