Processing affidavit submissions routed to multiple client email folders within 9 calendar days.
Properly executing all rush requests and responding to client emails within 24 hours.
Escalating procedure changes to management and updating internal and external process documents as needed.
Properly notating all account level issues in internal system.
Ensuring attorney requests for client signed documents are processed according to client standards and providing clear instructions for correcting when needed.
Logging all approvals, internal rejects, and client rejects accurately and timely.
Verifying spreadsheet data and data within legal documents.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
1+ year of experience in a office setting, CSR, or document processing environment
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.