This role plays a pivotal role in driving operational excellence and strategic program execution across the global real estate and facilities portfolio. This position acts as a key support to the Director of Operations, focusing on PMO governance, global program oversight, operational efficiency initiatives, and communication and engagement. The ideal candidate will be a highly organized, strategic thinker with a strong track record of project management, stakeholder engagement, and process improvement within a global environment.
Responsibilites:
1. Project Management Office (PMO) Governance & Support:
- Establish and Maintain PMO Standards: Develop, implement, and maintain global PMO standards, methodologies, and best practices for real estate and facilities projects.
- Provide PMO Guidance and Support: Offer guidance and support to regional Project Managers (PMs) on project planning, execution, monitoring, and reporting, ensuring adherence to established standards.
- Develop and Manage Project Reporting: Create and manage standardized project reporting templates, dashboards, and metrics to track project progress, risks, and performance.
- Conduct Project Audits and Reviews: Conduct regular project audits and reviews to ensure compliance with PMO standards and identify areas for improvement.
- Facilitate Knowledge Sharing: Foster a culture of knowledge sharing and collaboration among PMs through regular meetings, workshops, and online platforms.
2. Global Program Oversight & Launch:
- Lead Global Program Initiatives: Oversee the planning, execution, and implementation of global real estate and facilities programs and initiatives, ensuring alignment with strategic objectives.
- Develop Program Plans and Timelines: Create comprehensive program plans, timelines, and budgets, and track progress against key milestones.
- Manage Program Risks and Issues: Identify, assess, and mitigate program risks and issues, escalating as necessary to the Director of Operations.
- Coordinate Cross-Functional Teams: Coordinate and collaborate with cross-functional teams, including regional real estate teams, finance, IT, and legal, to ensure successful program delivery.
- Support Global Program Launches: Develop and execute comprehensive launch plans for new global programs, ensuring smooth implementation and adoption.
3. Communication & Engagement Management & Team Leadership:
- Lead and Manage the Communication & Engagement Team:
- Directly manage the team member responsible for developing and executing comprehensive communication plans.
- Provide guidance on best practices for stakeholder engagement, including organizing and facilitating meetings, workshops, and events.
- Ensure the creation of a comprehensive engagement plan, using surveys, focus groups, and direct interactions to gather stakeholder feedback.
- Oversee the analysis of feedback data to inform actionable improvements.
- Implement a process to track engagement measurement progress, ensuring continuous improvement of the engagement plan
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
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- Experience direcing, identifying, and recommending appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity, usability, and total cost of ownership
- Proven experience in managing large-scale projects, preferably within the real estate and facilities domain. Familiarity with PMO standards, methodologies, and best practices is crucial.
- Ability to develop and implement strategic plans that align with organizational goals. This includes creating comprehensive program plans, timelines, and budgets.
-Strong skills in engaging and collaborating with stakeholders across various departments, including finance, IT, legal, and regional real estate teams. Experience in organizing and facilitating meetings, workshops, and events is essential.
- Demonstrated ability to drive operational efficiency initiatives and process improvements.
- Experience in conducting project audits and reviews to ensure compliance with standards and identify areas for improvement.
- Expertise in identifying, assessing, and mitigating program risks and issues. Ability to escalate issues as necessary and manage them effectively.
- Excellent communication skills, both written and verbal. Ability to develop and execute comprehensive communication plans and foster a culture of knowledge sharing and collaboration.
- Strong leadership skills with experience in managing teams and providing guidance on best practices. Ability to lead and manage the Communication & Engagement team effectively.
- Experience in overseeing the planning, execution, and implementation of global programs and initiatives. Ability to coordinate cross-functional teams to ensure successful program delivery.
- Strong analytical skills to track project progress, risks, and performance. Ability to analyze feedback data to inform actionable improvements.
- Ability to adapt to a dynamic and fast-paced global environment. Experience in managing multiple projects simultaneously and handling changing priorities
Experience with Computer Maintenance Management System in a Real Estate & Facilities value stream.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.