Operations Support Analyst

Post Date

Mar 06, 2025

Location

Fairfax,
Virginia

ZIP/Postal Code

22033
US
Jul 28, 2025 Insight Global

Job Type

Contract

Category

Software Engineering

Req #

DC0-765950

Pay Rate

$43 - $54 (hourly estimate)

Job Description

One of our federal clients is looking for an Operations Support Analyst to join their team onsite at the Pentagon and their Fairfax VA office. This person will be joining a program that is providing IT support and modernization for the financial branch of the federal agency. This person will be supporting users and applications in the AWS cloud environment, and will perform application deployments for both custom developed and COTs applications. They will interact directly with the customer to help coordinate software upgrades, maintenance, and system support activities. They will also help monitor systems and application performance, troubleshoot performance issues through root-cause analysis and address system challenges. They will also need to lead and coordinate operational support efforts requiring input/action from multiple internal and external teams.

Salary for this role is $50/hr - $55/hr, dependent on qualifications.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

- 3-10+ years of experience
- Bachelor's degree in a related field
- Active Secret Clearance
- Security + certification
- Familiarity with Windows and/or Linux operating systems
- Experience with COTS package upgrades and custom software deployments.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.