Secret/Top Secret- Tier 1 Helpdesk Technician - On Site

Post Date

Mar 03, 2025

Location

Arlington,
Virginia

ZIP/Postal Code

22203
US
Sep 14, 2025 Insight Global

Job Type

Contract-to-perm

Category

Help Desk

Req #

DC0-764750

Pay Rate

$31 - $39 (hourly estimate)

Job Description

*Test and evaluate computer hardware, software, and/or systems (networks)

*Perform periodic maintenance of the computer network (WAN/LAN, hardware, and software)

*Troubleshoot computer-related problems; develop and implement solutions to those problems in a timely manner

*Understand and be understood by non-IT employees/customers

*Work independently and as part of a team of technicians

*Make decisions quickly and decisively, often with limited information

37/hr and 75K



We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

-Must have 1-3 years of IT experience

-Comfortable answering phones and completing basic troubleshooting tasks such as resetting passwords, cac issues, etc...

-Must possess an active Secret or Top secret clearance and be willing to be read on CI poly

-Must have a Security Plus CE Certification

-Willing to go on site 5 days a week

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.