This role requires basic knowledge of ACH/Wire networks and electronic payments or financial industry experience. The Payments Operations Specialist I should understand Nacha Operating Rules, Wire Transfers, SWIFT Network, and relevant Federal Regulations. Responsibilities include supporting daily processing of wholesale, business banking, and consumer payments, answering calls, emails, research requests, and handling daily reporting and processing tasks. The specialist should help improve processes and team objectives, communicate effectively with customers, and prioritize excellent service using strong communication and basic technical skills.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.