Job Description
Responsibilities
* Assist key business stakeholders in the development and execution of a comprehensive strategy for the organization-wide adoption of the Coupa platform, aligning with business objectives and ensuring maximum utilization and value realization
* Ensure the Coupa platform adheres to all relevant security standards, policies, and regulatory requirements, implementing robust measures to safeguard sensitive financial and procurement data
* Lead and coordinate supplier enablement/onboarding to ensure transmission of PO and invoice (enabled through various Coupa channels such as cXML, and preferred "doors" such as the Coupa Supplier Portal)
* Manage and update Hosted Catalogs in Coupa
* Communicate changes in templates or supplier onboarding process, including training when appropriate
* Configuration of all objects within Coupa, including the maintenance of user roles, approval chains, forms, reports, master data, and other similar tasks
* Work with internal IT staff and various business groups to maintain, troubleshoot, or enhance integration with other systems, such as SAP
* User Administration, including on and offboarding, user access updates, and other related tasks as needed
* Collaborate with IT, Strategic Purchasing, Accounts Payable, Finance, Treasury, Legal, Tax Group, Business Managers, and other stakeholders to assess business requirements and propose system solutions
* Complete testing during new system implementation projects and regression testing for scheduled system releases
* Lead Coupa Release upgrades by proactively reviewing Coupa release notes, identifying opportunities for improvement, and suggesting projects to streamline business operations where applicable
* Create systems documents, inclusive of data design, business requirements, functional design, user manuals, test scripts and training materials
* Develop the necessary training materials, conduct training for end users on current and new system features and processes, and ensure adoption of the existing user base.
* Perform other related duties and responsibilities as needed
Required Skills & Experience
Basic Qualifications
* 3+ years of experience as a Coupa Analyst / Administrator
* Proficiency in Supplier Onboarding and catalog management
* Strong understanding of procurement processes and best practices
* Expert in Coupa cXML integration configurations
* High level of attention to detail
* Good communication skills, both verbal and written
* Proficiency in troubleshooting and problem-solving
* Ability to translate customer needs into technical / configuration requirements
* Proven ability to manage projects and work cross-functionally
Nice to Have Skills & Experience
Preferred Qualifications
* Experience with ERP systems, preferably SAP
* Coupa certification
* Construction industry background
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.