Windows Tier II Administrator

Support Windows 10 workstations, e.g., installing software, making configuration changes, setting security permissions in AD, ensuring STIG compliance.

Must Have:

* Sec + and active Secret (minimum) Clearance

* Answering questions about installation, operation, configuration, and customization.

* Applying diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.

* Specific support consists of troubleshooting hardware and software related issues encountered by users.

* Assist with the installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs).

* Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance.

* Maintain and develop IT related procedures required to support the organization.

* Maintain data files and monitors system configuration to ensure data integrity.

* Assist in the preparation of a monthly progress and status report.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.