Business/Change Manager

Post Date

Jan 05, 2024

Location

Richmond,
Virginia

ZIP/Postal Code

23228
US
Nov 21, 2025 Insight Global

Job Type

Contract

Category

Business Analyst (BA)

Req #

CLT-672959

Pay Rate

$43 - $64 (hourly estimate)

Job Description

Seeking a strong analytical resource that this comfortable within change management, business analytics and data analytics. This person will be working within the company's enterprise metadata platform in an effort to help with risk data aggregation and risk reporting. Will be working very closely with technical teams keeping them accountable to deadlines and deliverables. In addition, this role is responsible for maximizing the value for a product. Key responsibilities include defining the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. This role works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model, to ensure there is alignment. They are developing in the role of a Product Owner, possessing a working knowledge of the product, and basic understanding of the business or technology domain.



Required Skills -

Business Products & Strategy: Working knowledge of products, services, business flows and understanding of financial context in which technology and operating principles are used within their business area.

Risk Management: Understands risks and can apply the controls necessary to mitigate. Knows when to escalate risks.

Financials & Resource Management: Ability to provide input for financial planning; Understands the variances.

Planning, Execution & Process: Facilitates team planning ceremonies against backlog/prioritized work. Manages risk/dependencies/impediments for one team. Ability to answer teams Agile/waterfall framework questions.

Governance & Stakeholder Management: Contributes to artifacts needed for governance forums. Understands stakeholder expectations and creates regular updates to keep stakeholders informed.



Desired Skills -

Solution Delivery Process: Understands all roles and responsibilities within their team, and uses the tool sets within the software lifecycle.

Solution Design: Has knowledge of software development but has not been involved in hands-on application development/coding.

Test Engineering: Has general awareness of testing practices but has not been involved in hands-on testing.

DevOps & Release Automation: Basic knowledge of automation and continuous delivery practices. Ability to participate in their role and utilize necessary tools with minimal guidance.

Application & Data Architecture: Basic awareness of architecture and design. Ability to comply with bank standards for information security and business architectures.

Data Management: Has knowledge of data management practices and technologies but has not been hands-on with the development of a data system.

Experience Design: Supports the delivery of branded, accessible design solutions. Understands and can comply with design, brand and accessibility standards.

Analytical Thinking: Demonstrates ability to identify root causes to solve complex problems in highly unstable situations.

Promotes Collaboration: Collaborates with own team and across teams. Asks questions to obtain views from others.

Influences Decisions: Uses a combination of factual and emotional points to exert influence. Receives agreement to ideas by identifying and working collaboratively with specific stakeholders and senior managers.

Required Skills & Experience

* Analytical background -- creating BRD/FRD's, user guides, story refinements

* Financial background

* Experience in change management, including training documentation and coordination

* Building out roadmaps

* Coordination will multiple stakeholders on UAT execution (acceptance criteria and assisting with test scripts would be helpful)

* Ability to manage stakeholder communication and hold technical teams accountable

* Agile tools (Jira, Confluence would be helpful)

* Attention to detail

* Comfortable being flexible/pivoting when necessary

Nice to Have Skills & Experience

* Data analytics background

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.