Insight Global is looking for a Bilingual Quality Assurance Specialist to join a local business outsourcing company in the Richmond, VA area. The main function of this role is to listen in on/audit phone call complaints for training purposes.
- Experience in a call center environment and performing QA duties
- Pass an excel assessment
- Strong attention to detail
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.