TS/SCI FSP Data Center Technician

Insight Global is seeking a critical environments TS/SCI FSP Data Center Technician for a direct hire role with one of our largest technology clients. This person will work onsite in Fauquier County, VA and join a dynamic team of industry professionals across the Information Technology (IT) and Critical Environments (CE) spectrum within a 24x7x365 mission-critical datacenter. As a Datacenter Technician your success will be measured by: Data Center Operations, Service Delivery, Managing Services. Candidates responsibilities include: Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, Complies with Data Center Services (DCS) business unit and service-level policies, procedures, and deadlines, Completes assigned tickets efficiently and in alignment with expectations for Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs), with minimal guidance from other technicians. Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails; assists and provides guidance to other technicians to complete challenging or complex tasks. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs), Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption. Provides guidance to technicians troubleshooting issues. Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance. Follows procedures to communicate, report, and escalate incidents to appropriate data center operations management units, Technician Leads, and engineering specialists.

* Ability to work 12 hours shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.

* High school diploma, GED, or equivalent and basic knowledge of computer hardware and components

* Proficient user of basic day to day task (outlook, phone, teams, google, etc)

* People whose experience shows they are resourceful people and can navigate & problem solve

* CompTIA (A+, Server+, Network+) or Basic Structure Cabling (BSC) certifications

* Troubleshooting hardware (racks, hard drives, switches, servers)

* Install/decommission components

* Previous experience as a data center technician

* Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds)

* 1+ year(s) experience supporting IT equipment or related technology.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.