Insight Global is looking for a QA Coordinator to support an Accounts Receivable Management company in the Greater Richmond, VA area. This person will be responsible for assisting with the performance of certain call monitoring reporting and processes, including but not limited to: dialer reporting, QA fails, QA Disputes, ADHOC reporting, presentation assistance, and follow the responsiveness of process owners on nonconformities
- Background in collections
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.