IT Technician

Post Date

May 26, 2023

Location

Martinsville,
Virginia

ZIP/Postal Code

24112
US
Dec 11, 2024 Insight Global

Job Type

Contract-to-perm

Category

Desktop Support

Req #

KPD-626899

Pay Rate

$18 - $26 (hourly estimate)

Job Description

Our eCommerce client is looking for an IT Technician to support their Martinsville, VA location. This resource will provide hardware and software end user support. They will monitor the ticketing system and handle all PC hardware, laser & label printers and other hardware issues such as RF guns, tablets and mobile devices.

Required Skills & Experience

- 1+ years of Desktop Support experience

- Comfortable supporting 200+ end users in a site support team

- Experience working in a ticketing system environment, preferably Service Now

- Level 1/Level 2 troubleshooting experience in a Windows 10 environment

- Desktop/laptop imaging experience

- Familiar with quick PC build-out processes such as Ghost

- Flexible with first, second and third shift hours, 40 hours a week

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.