Insight Global is looking or a remote Change & Release Manager for one of our health system clients based out of Richmond, VA. Candidates must be based out of VA, MD, WV, NC, SC, TX, GA, FL, TN to sit fully remote. Candidates local to Richmond must be comfortable going onsite on a monthly basis. The Change and Release IT Process Engineer manages or performs work associated with ITSM process analysis, design, implementation, operation, and improvement in support of the organization's information technology resources.
Ideally 3+ years of experience in ITIL Change (Enablement) & Release process design and management
Working knowledge of Agile, Change, Release, Continual Service Improvement, and Configuration (CMDB)/Common Service Data Model (CSDM)
Experience with ServiceNow or similar large ITSM system
ITIL v3/v4 Foundation or higher
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.