Job Description
Insight Global is looking for an Audio Visual Technician to join one of our largest financial clients sitting onsite 5x a week out of their Draper, UT office. This person will be joining the Multimedia Operation Control Center which supports audio and video conference meetings for the firm globally operating 24/7 and 365 days a year. On a day to day this person will setting up and monitoring audio video conferences remote and onsite via Zoom, providing break-fix support for any AV related issues, act as an audio conference operator and collaborate effectively with a large group of users.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-2+ years of experience troubleshooting audio visual issues
-Hands on experience supporting Zoom video conferencing platform
-Use of ServiceNow ticketing system
-Strong verbal and written communication skills
Nice to Have Skills & Experience
-Experience troubleshooting Microsoft Teams and WebEx
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.