External Client Support Representative (ebusiness)

Post Date

Jul 14, 2025

Location

Draper,
Utah

ZIP/Postal Code

84020
US
Oct 30, 2025 Insight Global

Job Type

Contract-to-perm

Category

Customer Service

Req #

SLC-783496

Pay Rate

$15 - $19 (hourly estimate)

Job Description

Insight Global is looking for an External Client Support Analysts to sit onsite at one of our financial clients in the Draper, UT area. These analysts will be responsible for supporting two client bases: the rich and famous, as well as large institutions. The analysts are responsible for providing a white glove service and will assist in client issues such as: account logins, accessing statements, wiring funds, navigating the mobile/online application, connecting data through different APIs, and any additional access or entitlement problems.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Required Skills & Experience

Experience in a client support role

Great communication skills both written and verbal

Technical background in scripting preferably JavaScript, Python or C#

Polished and professional someone who could sit down with CEOs

Experience with data reporting will be producing reports for executives

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.