Desktop Support Analyst

Post Date

Aug 27, 2024

Location

Draper,
Utah

ZIP/Postal Code

84020
US
Jul 27, 2026 Insight Global

Job Type

Contract

Category

Computer Operator

Req #

CHI-729379

Pay Rate

$16 - $20 (hourly estimate)

Job Description

The IT Support Specialist position is expected to provide exceptional managed IT services to our clients and employees. Primary responsibilities include providing desktop support to students, faculty, and staff which includes PC, server, LAN, Telephony and software support.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- 3+ years of professional IT Support Experience
o Ability to troubleshoot Windows PCs
Familiar with O365 environment
o Strong analytical and problem solving skills
o Experience troubleshooting AV equipment is a plus

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.