An employer in Salt Lake City is looking for a Tier 2 Desktop Support Technician to join their team on a part-time (3 day a week) basis. This person will be working directly with a field office of insurance agents and management level associates to provide support to those employees dealing with IT issues. They will will help ensure timely resolution of problems and escalate issues on behalf of customers to appropriate personnel. This employee will be the only in-person IT support in this office of 70 people, so a strong ability to communicate and balance both virtual tickets and walk-ups is crucial.
This is a large Insurance company who grows by acquisition, and has a lot of locations around the US. This person will be a part time employee, working Tuesday, Wednesday, and Thursday in-office, and the salary for this role is listed at anywhere from $25-30/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.