Insight Global is looking for an IT Support Technician to join one of our largest financial service clients sitting in Salt Lake City, Utah. This individual will be joining the Shared Support organization and working with an onsite team of 3 other technicians to support roughly 3500 end users across 3 offices in the Salt Lake City area. The ideal candidate will be career oriented with extensive experience in a hands-on IT support role, excellent communication skills, ability to interact/support with C-level executives and a willingness to learn new technologies. Most of the work load revolves around break/fix and event planning/preparation but could vary with any ad-hoc requests from the end users. This person should have experience supporting a wide variety of end user technologies (desktops, printers, laptops, connectivity, AV, conference rooms, etc.) and be looking to grow within an organization.
- 2-3 years of professional experience in an IT Support role within an enterprise organization
- Excellent communication skills and a willingness to learn new technologies
- Experience supporting both Windows and UNIX/Linus environments
- Extensive experience with hardware related issues including break/fix, workstation setups and breakdowns, shipping equipment to users and inventory management
- Experience supporting AV or Video Conference rooms.
- A+ certified
- Experience supporting/troubleshooting mobiles devices
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.