Insight Global is hiring a ServiceNow Business Analyst for a large oil and gas company in the San Antonio, TX area. The BA will be a part of the ServiceNow Team, helping to support the ServiceNow Platform and several different modules including change management and incident management. The BA will be responsible for gathering requirements, creating user stories, acceptance criteria, as well as communicating with the customer for user acceptance testing. Additionally, the BA will work on new catalog development, updates, and modifications. This team is working in an Agile environment in 2 week iterations, and the BA will be working closely with the developers day to day to modify, enhance, and add new features to the company's ServiceNow platform.
This is an approved contract through 2023 with likely extensions into 2024. The team is split between San Antonio, TX and Findlay, OH and is suggested to be in the office 4x per week. Please apply if you are interested!
-Oil and gas industry experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.