Job Description
Insight Global is seeking a Multimedia Technician for a leading utility organization in the San Antonio area. This individual will provide hands-on support for audio/visual technologies, conferencing systems, desktop hardware, printers, and mobile devices across a dynamic enterprise environment. The ideal candidate will be responsible for supporting board meetings, corporate events, customer outreach initiatives, and daily end-user technology needs. This role offers a blend of AV support, technical troubleshooting, event technology management, and end-user support while collaborating with internal teams and external vendors.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
High School Diploma or GED
Experience supporting and troubleshooting iPhones, including device deployment and end-user support
Experience with Microsoft Intune for mobile device management, enrollment, and support
Experience setting up, configuring, and troubleshooting audio/visual equipment
Knowledge of Teams Rooms, conference rooms, board rooms, and meeting space technology
Experience supporting LCD/LED TVs, projectors, microphones, speakers, mixers, and PA systems
Experience with multifunction printers, scanners, and plotters
Basic PC networking knowledge and terminology
Familiarity with Windows Active Directory
Intune Experience
Nice to Have Skills & Experience
CompTIA A+ Certification
Network+ Certification
Knowledge of reprographics equipment and processes
Experience creating technical documentation and end-user training materials
Experience supporting live events or broadcast environments
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.