Director of Operations

Insight Global is seeking a Director of Operations (Warehouse & Delivery) for a leading beverage distribution client. This role will oversee all warehouse and delivery operations at a key San Antonio location, leading multi-shift teams in a fast-paced, high-volume environment. The ideal candidate is a hands-on operator and strategic leader who can drive performance through people, process, and data. This individual will be responsible for ensuring operational excellence across inventory, fulfillment, and delivery while fostering a strong culture of accountability, safety, and continuous improvement. This is a highly visible leadership role for someone who thrives in dynamic environments and is passionate about developing teams and optimizing operations at scale.

Day-to-Day:

Oversee all warehouse and delivery operations in San Antonio
Lead day and night shift teams to ensure safety, productivity, and accuracy
Manage receiving, inventory control, storage, replenishment, and outbound shipping
Oversee delivery operations, ensuring efficiency and high customer service levels
Ensure full compliance with OSHA, DOT, and safety regulations
Monitor and improve KPIs (productivity, accuracy, service, efficiency)
Maintain warehouse facility, layout, and equipment standards
Recruit, train, and develop managers, supervisors, and associates
Drive a high-performance culture focused on accountability and teamwork
Partner cross-functionally with Sales, HR, and Operations leadership
Use data to drive continuous improvement and operational decisions
Balance strategic leadership with hands-on operational oversight

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 10+ years of warehouse and distribution operations leadership within food & beverage, distribution, or CPG environments
• Experience leading multi-shift operations (day & night teams)
• Proven leadership of large teams (managers, supervisors, associates)
• Experience managing end-to-end warehouse AND delivery operations within food & beverage, distribution, or CPG environments
• Strong knowledge of inventory management, receiving, replenishment, and outbound shipping
• Understanding of OSHA and DOT regulations and compliance standards
• Experience using Warehouse Management Systems (WMS)
• Strong ability to track and improve KPIs, productivity, and operational performance
• Proven ability to coach, mentor, and develop high-performing teams

NetSuite experience (preferred ERP/WMS)
Experience managing combined warehouse + delivery/logistics teams
Background driving continuous improvement / process optimization initiatives
Strong experience building team culture and engagement across shifts

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.