Job Description
Insight Global is seeking a skilled and detail-oriented Printer Technician to join one of our top healthcare provider's IT team in Baytown. The ideal candidate will be responsible for maintaining, troubleshooting, repairing, and installing a variety of printing equipment across the facility. This person will be working through the ServiceNow ticketing system to provide phone, email, and in person printer hardware support as needed to ensure all departments have reliable access to printing services. This is looking to pay between $23-25/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3+ years of experience providing printer support
Experience installing, maintaining and troubleshooting printers
Hands on field technical support
Experience working with a ticketing system to resolve a technical issues
Customer centric, can-do attitude
Excellent customer service skills, professionalism, and high character
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.