Job Description
This Business Analyst supports the implementation of Workday Recruiting and Paradox AI solutions by gathering, documenting, and refining business requirements across a global talent acquisition program.
They work closely with Talent Acquisition, HRIS, and technical teams to ensure recruiting processes are accurately translated into system configuration, with a strong focus on candidate experience, recruiter workflows, and multilingual deployment.
Core Responsibilities
Requirements Gathering & Documentation
Document business requirements from stakeholders across Talent Acquisition, HR, and HRIS
Capture current-state and future-state recruiting workflows (apply → screen → interview → offer)
Translate business needs into clear functional requirements, process flows, and user stories
Maintain requirements traceability throughout design, build, and testing phases
Workday Recruiting & Paradox Alignment
Document how Workday Recruiting business processes (BPs) should function based on stakeholder input
Capture requirements related to Paradox Apply & Schedule, including chatbot flows and interview scheduling
Ensure candidate data flow and handoffs between Workday and Paradox are clearly defined
Identify gaps between desired business processes and system capabilities
Global & Multilingual Considerations
Capture localization requirements across 12 countries, including language-specific variations
Validate French-language requirements (chatbot flows, application steps, communications)
Ensure regional nuances in recruiting workflows are reflected in requirements
Process Mapping & Documentation
Develop process maps, user journeys, and workflow diagrams
Document candidate and recruiter experiences across systems
Ensure clarity on what “good” looks like for each stage of the hiring lifecycle
Stakeholder Support
Act as a translator between business users and technical/configuration teams
Clarify ambiguous requirements and document decisions
Support the Project Manager by ensuring requirements are complete and accurate
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Experience as a Business Analyst on a Workday implementation within the Recruiting module
Familiarity with Paradox (Apply & Schedule preferred) or similar conversational recruiting tools
Experience working on global implementations
Strong understanding of:
- Recruiting workflows and candidate lifecycle
- Workday Recruiting business processes and data flow
Experience producing:
- Requirements documentation
- Process flows / diagrams
- Test scenarios
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.