Quality Assurance Manager

The QA Manager will lead the development, implementation, and continuous improvement of the company’s Quality Management System (QMS) across both manufacturing and high-risk field service operations. This role serves as the primary quality authority, ensuring compliance with ISO 9001 and applicable ASME codes for engineered leak sealing enclosures, bolting and tensioning, hot tapping, and valve repair services. The QA Manager will oversee internal and external audits, manage non-conformance reporting (NCR) processes from identification through root cause and corrective action, and partner closely with Engineering, Manufacturing, Operations, and HSEQ to embed a process-driven quality culture. This position manages a small but growing team of QC technicians, shifting quality ownership under centralized management control while empowering frontline teams through training, documentation, and audit-ready systems. There is significant opportunity to design, implement, and scale a modern, audit-centric quality program and help shape the long-term structure of the quality department.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

5–8 years of experience in Quality Assurance
2 years in a leadership role
Hands-on experience owning, auditing, or managing an ISO 9001 Quality Management System
Demonstrated experience writing, implementing, and maintaining QMS programs and procedures
Experience in heavy industrial environments (refining, shipbuilding, welding, wind tunnel operations, or industrial services)
Experience managing NCRs, corrective/preventive actions, and root cause analysis
Ability to lead and develop QC technicians and inspectors

Bachelors Degree
Quality certifications such as CQE, CQA, or Six Sigma

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.