Telecom Technician

We are seeking a Telecom Technician to support the refresh of legacy PBX systems (Siemens and Nortel) with Cisco VoIP infrastructure across multiple hospital campuses. This role involves hands-on deployment of new Cisco phones, ensuring connectivity, and performing functional testing and troubleshooting. This is phase 1 of the project. It will roll right into phase 2 which is the analog migration.

Key Responsibilities:

- Replace legacy PBX phones (Siemens and Nortel) with Cisco VoIP phones at designated hospital sites.
- Ensure proper connectivity and configuration of each device.
- Conduct inbound and outbound call testing to verify functionality.
- Troubleshoot and resolve any connectivity or performance issues.
- Collaborate with existing team members to ensure smooth execution of the refresh project.
- Maintain accurate records of installations and issues encountered.

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- Experience with Cisco VoIP systems and PBX infrastructure.
- Strong troubleshooting and problem-solving skills.
- Ability to work independently and as part of a team.
- Excellent communication and organizational skills.
- Willingness to travel between hospital sites as needed.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.