Job Description
An employer is looking for a Data Platform Analyst to sit remotely. You will primarily be focused customer/ employee experience management data ecosystem to life through analytics, modeling, and platform optimization. You will bring actionable insights that enables intelligence for the business. Tasks will include:
Data Management & Analytics
• Partner with internal analytics/ data teams to manage experience management data pipelines, integrating new data sources for reporting and advanced analytics.
• Apply advanced analytics (regression, factor analysis, segmentation, clustering, NLP/sentiment analysis) to identify cross-functional drivers of experiences.
• Partner with Data Science teams to build and iterate predictive and prescriptive models to link experience management metrics to business outcomes.
• Coordinate data governance and maintenance routines to ensure high standards of data integrity, comparability, and governance across the global ecosystem.
Visualization & Reporting
• Develop and maintain interactive dashboards (Qualtrics, Power BI, Domo) that deliver insights in real time for a diverse array of stakeholders.
• Build, pilot and automate new analytical processes and reporting to improve speed to insights and evaluate ongoing impact of experience initiatives.
Platform & Tool Optimization
• Partner with external vendors and internal tech teams to enhance experience management analytics platforms.
• Support experience management team to test and activate new data capabilities (e.g., AI insights, text analytics, predictive tools).
• Support integration of experience management data into AI-driven systems and recommendation engines.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
2-5 years experience in data visualization/ BI reporting/ engineering and analytics
Strong SQL skills, Python preferred
Strong data visualization and reporting skills
Experience with the Qualtrics platform
Well versed in data analytics and insights
Nice to Have Skills & Experience
Python skills
QSR industry experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.