Job Description
Key Responsibilities: The key responsibilities of the CDP architect include:
1. Meeting various data system owners and understanding data at a granular level
2. Designing, developing, and reviewing data architecture for CDP systems, including data streams, data transforms, data modelling, data flows, and calculated insights.
3. Collaborating with other teams and designing CDP integrations with other data systems and applications to support business goals.
4. Designing incoming Data pipelines to load consumer data from various sources into the CDP system.
5. Designing Queries, aggregations, Segments, Audience activations for customer journey orchestrations.
6. Estimating deep technical & custom development solutions on the CDP platform that meet project requirements
7. Creating and implementing data quality processes and controls to ensure data accuracy and integrity.
8. Developing and maintaining documentation, such as technical specifications, data dictionaries, and process diagrams.
9. Serving as Subject Matter Expert for everything architecture/design related for a global CDP rollout
10. Ensuring compliance with data privacy and security regulations, such as GDPR and CCPA and other Data Protection Acts when creating CDP Designs
11. Providing technical guidance and support to CoE team and stakeholders, including training on CDP systems and best practices.
12. Helping stakeholders understand CDP's capabilities and the transformative power of digital marketing
13. Continuously identifying areas to improve the performance of customer data platform, including scalability, reliability, and security based on inputs from monitoring and reporting
14. Staying up-to-date with industry trends and advancements in CDP technology to continuously improve the platform and processes.
15. Contribute to CoE building activities by creating reference architectures, common patterns, data models and re-usable assets that empower our stake holders to maximize business value using the breadth of the Salesforce solutions available, also harvesting knowledge from existing implementations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Candidate should have total 16 – 19 years of total IT experience and at least 3+ years of relevant work experience as a CDP Architect:
• Bachelor's or Master's degree in computer science, information technology, or a related field.
• 10+ years of strong experience in data management and architecture preferably in the consumer data space
• 3+ years of experience as CDP Architect including data modelling, data flows, and data storage.
• Hands on experience with Salesforce CDP (Data Cloud) software
• Experience in CDP integration with Salesforce Marketing Cloud for activation on various channels like SMS, Email, Social channels etc.
• Excellent communication and collaboration skills to work effectively with stakeholders across different teams and markets.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.