Job Description
An employer is seeking two, tier 1 service technicians for a client located in Austin, TX. He or she will be joining a robotics company and part of their customer service organization. On a daily basis the RSTs will be responsible for real time repairs delivered through a ticketing system to identify the issue at hand, will be responsible for repairing said issue then documenting it into the CRM system. The ideal candidate will have experience in assembly, mechanics, knowledge of OSHA standards, and understand schematics. This position is 5 days/week onsite, and the shift time is 2:30 pm - 10:00 pm; travel to sites nationwide may be required on a need-by-need basis. This role is very fast paced and requires consistent adaptability and effort.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Understanding of when to use tools such as Allen key and torque wrench.
Willingness and ability to work onsite 5 days/week onsite and sometimes travel.
Professional and personal experience in mechanical
systems.
Ability to read and follow work instruction.
Nice to Have Skills & Experience
Experience in schematics.
Experience utilizing ticketing systems.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.