INTL India - Monitoring Tools Developer

Insight Global is looking for a skilled Monitoring Tools Developer to design, build, and maintain enterprise grade monitoring and observability solutions. This role serves as the primary tools owner responsible for dashboards, alerts, data integrations, and automation across the monitoring stack. The ideal candidate brings strong hands on experience with Grafana, Zabbix, HyperDX, JavaScript, and API development, and is comfortable adapting to new tools as the monitoring and observability ecosystem evolves. Design, build, and maintain Grafana dashboards for infrastructure, application, and network monitoring, including advanced visualizations, variables, and alerting. Develop and manage Zabbix monitoring configurations, including templates, items, triggers, discovery rules, preprocessing logic, and notification workflows. Deploy, configure, and enhance HyperDX for application performance monitoring, tracing, log analysis, and alerting. Write JavaScript for Zabbix preprocessing, Grafana custom panels, data transformations, and automation logic. Build and maintain RESTful APIs, webhooks, and integrations to ingest, expose, and automate monitoring data across internal and third party systems. Integrate monitoring tools with platforms such as ServiceNow, ITSM tools, CMDBs, and Dynamics 365 for alert driven incident management. Automate monitoring operations using Node.js, Python, PowerShell, or Bash, and maintain configuration as code (JSON/YAML). This person will also help add an AI layer to the current NOC process and create AI agents and chatbots.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Strong hands on experience with Grafana dashboard design and development, alerting, data source configuration, plugin development and provisioning-as-code.
• Experience building and administering Zabbix (templates, LLD, preprocessing, proxy architecture, performance tuning, triggers, discovery, preprocessing, API automation).
• Experience with application monitoring/observability platforms (HyperDX or similar tools such as Datadog, New Relic, Dynatrace, Elastic).
• Deep experience with OpenTelemetry instrumentation, distributed tracing, log aggregation, APM dashboards and session replay analysis.
• Proficiency in JavaScript(ES6+) and Node.js, experience writing custom logic for monitoring workflows, JSON manipulations, and DOM interaction.
• Solid experience designing and consuming REST APIs, webhooks, and event driven integrations.
• Familiarity with security best practices for APIs (OAuth 2.0, secrets management, rate limiting).
• Scripting experience: PowerShell, Python, Bash for automation, data processing, and system administration.
• Experience with creating AI agents and AI chatbots

• Experience developing custom Grafana plugins or panels using the Grafana Plugin SDK.
• Grafana Cloud or Enterprise experience.
• Zabbix Certified Professional/Specialist.
• Experience with Prometheus, Elastic/ELK, SQL, or time series databases as monitoring data sources.
• Experience with TypeScript.
• Background implementing Infrastructure as Code for monitoring platforms.
• Prior experience supporting large, distributed environments across multiple regions or data centers.
• Experience mentoring teams or serving as a tools owner / subject matter expert.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.