Job Description
We are seeking a friendly, reliable, and customer‑focused Retail Store Associate to join our team. This role will be supporting a soccer jersey and apparel retail pop up for the World Cup. In this role, you will support day‑to‑day store operations by delivering excellent customer service, assisting with sales, maintaining store presentation, and contributing to a positive shopping experience.
This role is perfect for someone who enjoys high‑energy environments, and thrives interacting with passionate fans from around the world. You’ll be on the front lines—helping customers find jerseys, sharing product knowledge, and delivering an exciting, memorable shopping experience during one of the biggest sporting events on the planet.
Responsibilities:
- Greet customers and provide a welcoming, helpful shopping experience
- Assist customers with product questions, recommendations, and purchases
- Assist with store set up the week prior to the store launch
- Operate point‑of‑sale (POS) systems to process transactions accurately
- Maintain store appearance through restocking, merchandising, and cleaning
- Support inventory management, including receiving and organizing shipments
- Promote sales, promotions, and loyalty programs as applicable
- Address customer concerns professionally and escalates issues when needed
- Work collaboratively with team members to meet store goals and standards
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Previous retail or customer service experience
- Strong communication and interpersonal skills
-Ability to work in a fast‑paced environment and multitask
-Basic math skills and comfort using POS systems
- Flexibility to work weekends, evenings, and holidays as needed
- Ability to stand for extended periods and lift up to 25 pounds
- Interest in sports or athletics
- High school diploma or equivalent preferred
Skills & Attributes:
Customer‑first mindset
Dependable and punctual
Positive attitude and team‑oriented
Attention to detail
Willingness to learn and take feedback
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.