Accounts Receivable Lead

Insight Global is looking for an experienced Accounts Receivable seller to oversee daily workflows, supports complex billing and collection activities, and serves as the primary point of contact for Insurance-related AR questions. The Team Lead will play a critical role in ensuring timely collections and continuous process improvement through close partnership with Seller Billing Technology and cross-functional teams.

Day to day:
-Lead daily Insurance/A/R collections and billing operations.
-Assign, prioritize, and monitor workload across the Insurance AR team.
-Manage billing research, corrections, refunds, owner‑retained units, and complex adjustments.
-Serve as primary escalation point for complex or sensitive collection issues.
-Ensure compliance with seller contracts, billing requirements, and SLAs.
-Monitor productivity, aging trends, account status, and capacity risks.
-Train, coach, onboard, and cross‑train Insurance AR team members.
-Partner with Technology to improve billing workflows, automation, and system processes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

3+ years of Accounts Receivable, Billing, or Collections experience
Strong understanding of AR processes, billing workflows, and collections
Experience handling complex or high-volume accounts
Ability to lead daily operations and make informed operational decisions

Experience supporting Insurance accounts
Experience with third-party billing and repo-related systems
Prior mentoring, training, or acting lead experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.