Job Description
An employer in the San Antonio, TX area is seeking a Credit Solutions Specialist to support their Sustainable Home Loans department. The Credit Solutions Specialist provides debt collection support to the SH Department & Collections Department on 90+ Day past Due accounts. They will be connecting with members to resolve the debt or coordinating the appropriate response to have the debt settled. This position will be fully onsite Monday- Friday with flexibility on times surrounding 8-5PM.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• High School Graduate
• 4+ years of experience within a collections role reconciling accounts that are 90+ days past due
• Experience working within a third party collections call center environment.
• Must be able to work efficiently & independently
Proficient in Microsoft Office Suite
Nice to Have Skills & Experience
• Experience filing judgements, bankruptcy law, garnishments, and filing legal action on past due accounts.
• Previous Customer Service Experience
• College Degree
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.