Job Description
Insight Global is seeking a Senior Terraform Production Support Engineer for a top enterprise client. This role focuses on supporting and administering Terraform Enterprise and enterprise automation platforms in a high-availability production environment. The ideal candidate brings strong Terraform and IaC expertise, deep production support experience, and a passion for root cause analysis, monitoring, and reliability engineering. You’ll work closely with cloud, DevOps, and product engineering teams to improve automation, streamline deployments, support cutovers, and ensure platform stability across AWS and hybrid environments. This is a senior-level opportunity with leadership visibility, especially for candidates stepping into a Lead role in Arizona.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5–8 years of Production Support / SRE / DevOps experience
• Strong Terraform experience
o Terraform Enterprise development and administration (backend/platform)
• Cutover experience (HUGE plus, near must-have)
• Change Management experience
o Incident → Problem Management → RCA / PKE
o Hands-on with ITSM tools (Remedy and/or ServiceNow)
• Ansible Platform / ATaaS
o Administration experience (not just a user)
o Onboarding applications to Ansible Tower
• Infrastructure as Code (IaC) using Terraform, HCL, YAML
• Cloud Monitoring & APM
o Prometheus, Grafana, Dynatrace, Splunk (any combination)
o Building dashboards, consoles, and alerts
• Cloud experience (AWS required; Azure/GCP a plus)
• Python and/or PowerShell scripting
• Strong root cause analysis and troubleshooting skills
• Experience supporting production environments
Nice to Have Skills & Experience
• HashiCorp Terraform Enterprise certifications
• CI/CD tools: GitHub, Jenkins, Artifactory
• Horizon toolset (Ansible, Jira, Confluence, Bitbucket)
• Automation tools:
o Cutover
o TrueSight Orchestration (TSO)
o TrueSight Server Automation (TSSA)
• Experience with Remedy → ServiceNow migration
• Agile/Scrum experience
• Cloud certifications (AWS/Azure/GCP)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.