Job Description
As a Periodontal Treatment Coordinator / Office Manager, you will support the operations of our office, ensuring smooth and efficient functioning. The ideal candidate will be an organized, proactive, and professional individual with a passion to bring treatment to patients.
We foster a team-oriented culture where our office managers and doctors work together to guide patients toward the care they need for long-term health. We are looking for a patient-focused leader who can confidently partner with the doctor to help patients understand the importance and timing of their treatment. For someone who is passionate about patient care and helping patients move forward with treatment, our performance-based incentive plan provides a meaningful opportunity to be rewarded for the impact you make.
Office Administration: Manage scheduling, organization, and treatment presentation to patients. Ensure the office is well-organized and supplies are stocked with the help of the clinical team.
Client Relations: Provide excellent customer service by addressing client inquiries, handling complaints, and ensuring a welcoming atmosphere.
Financial Management: Oversee financial transactions, process payments, and manage budgets. Assist with financial reporting and reconciliation.
Marketing and Outreach: Assist with marketing initiatives, promotions, and community outreach efforts.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3+ years of proven experience as a Treatment Coordinator in a periodontal environment.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal abilities with patients and staff.
• Proficient in MS Office and basic accounting.
• Ability to maintain confidentiality and handle sensitive information.
• Knowledge of CareStack highly preferred.
• Exceptional communication skills to keep doctors and hygienists on track to daily schedules.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.