Incentive Compensation Analyst

The Incentive Compensation Analyst plays a critical role in supporting the clients Sales Operations team by managing and optimizing sales incentive programs. This position is responsible for administering commission systems, ensuring accurate and timely compensation payouts. The analyst will work cross-functionally with HR, Payroll, Accounting, Finance and Sales to maintain data integrity and streamline compensation processes. A strong understanding of SPM tools (such as Xactly Incent, Spiff, Varicent, CaptivateIQ, etc.), CRM (Salesforce), and Excel is essential, along with a proactive approach to problem-solving and continuous improvement. The sales representatives they are supporting come from two business units- Neuromodulation & cardio pulmonary. Majority of this role will be working more on backend administrative work, but will occasionally deal directly with sales reps if they have questions about goals & metrics, what incentive compensation looks like, running reports on different trends in the market, competitive analysis and tracking performance. The team they will be joining is five people total, and they support the hundreds of sales reps spread out across the country, however they are the only individual in this specific role.. This role sits in the Sales Operations organization. Report into the manager of Sales Compensation.

Key Responsibilities – Other duties may be assigned
• Serve as a Sales Performance Management (SPM) system administrator. Responsibilities include system configuration, report design, sales compensation plan testing and validation, financial accruals, and payroll file preparation.
• Configure and maintain sales compensation plans, ensuring accurate commission calculations and timely payout cycles (monthly, quarterly, and annually).
• Manage system setups for new hires, promotions, transfers, and terminations, in coordination with HR, Payroll, and Sales Operations.
• Understand incentive compensation packages
• Resolve inquiries related to quotas, territories, credits, and payouts from the Sales team with speed and accuracy.
• Develop and maintain dashboards, reports, and analytics to monitor performance and compensation metrics.
• Build and maintain process documentation and Standard Operating Procedures (SOPs) to support future scalability.
• Participate in continuous improvement initiatives by identifying and recommending workflow optimizations, automation opportunities, and user experience enhancements.
• Streamline compensation workflows and tools to reduce manual effort, improve reliability, and enhance operational efficiency.
• Collaborate with Accounting and Payroll teams to ensure monthly, quarterly, and annual variable compensation payments are calculated, accrued, communicated, and processed accurately and on time.

KNOWLEDGE, SKILLS & ABILITIES:
• Excellent interpersonal skills with the ability to interface effectively across all levels of the organization.
• Exceptional problem-solving and analytical skills, with the ability to analyze complex data sets and summarize findings efficiently.
• Thrives in a collaborative team environment within a high-growth, fast-paced organization.
• Strong, effective, and tactful communication skills.
• Ability to manage and safeguard confidential information.
• Demonstrated initiative, flexibility, and the ability to set priorities with minimal direct supervision.
• Strong analytical mindset with disciplined attention to detail; highly organized and thorough.
• Proven ability to prioritize and manage multiple assignments with competing deadlines.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Bachelor’s degree in Business, IT, Finance, Accounting, HR, or equivalent professional experience.
• Advanced Microsoft Excel skills, including complex formulas, pivot tables, PowerQuery, and data analytics.
• Five or more years of experience in compensation, sales operations, and/or sales commissions.
• Three or more years of hands-on experience managing and implementing Salesforce or other SPM tools (such as Xactly Incent, Varicent, CaptivateIQ, Spiff, etc.).
• Proficiency in organizing, summarizing, and analyzing large data sets.
• Ability to create elegant, efficient, and effective compensation and financial models, budgets, reports, and presentations.
• Experience administering sales commission plans.

• Experience with Workday.
• Experience with Qlik, Cognos, and Power BI.
• Formal SPM certification and demonstrated ability to program and deploy complex compensation logic.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.