Job Description
Insight Global is currently seeking a System Administrator to support our client in the government sector, specifically within the Business Relations team. The System Administrator performs advanced systems administration and support, with a primary focus on endpoint, mobile device, and desktop environment management. This role supports senior system administrators in creating, maintaining, and deploying desktop images, software packages, and automated processes using tools such as SCCM, Intune, Active Directory, Group Policy, and PowerShell scripting. The System Administrator provides level 3 technical support, troubleshoots complex system and application issues, manages hardware inventory, and supports mobile devices. The position also contributes to IT projects, coordinates hardware and software implementations, maintains documentation, and collaborates closely with IT staff and agency employees to ensure reliable and efficient technology operations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5 years of full-time directly related, progressively responsible experience in computer Client
• Services, PC desktop support, or related experience.
• 3 years of experience with Microsoft System Center Configuration Manager (SCCM)
• Experience with Microsoft Intune
• Experience with Microsoft Active Directory
• Experience with PowerShell scripting
• Experience with Microsoft Group Policy
Nice to Have Skills & Experience
• Experience with PSDAT (PSAppDeployToolkit)
• Experience assembling, installing and repairing PC hardware and software.
• Working knowledge of helpdesk management software and general helpdesk best practices and
processes.
• Experience with BitLocker Encryption.
• Experience with Intune Administration.
• Experience with VMware View.
• 1 year of Project Management experience which includes the preparation of project related
documentation, planning & managing project activities, and the implementation of projects or
maintenance activities.
• Certification in Microsoft Operating Systems.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.