JDE WFM Support Analyst

Insight Global is seeking a JDE WFM Support Analyst. The role focuses on bridging business and IT by gathering requirements, designing, configuring, and supporting JD Edwards Workforce Management solutions. It includes documentation, testing, system enhancements, data migrations, integrations, and user training, with an emphasis on continuous improvement, system reliability, and strong cross-functional communication. This person can expect to work with 20 tickets a week. Hourly rate will range from $68-$100 depending on experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

· Strong understanding of JD Edwards EnterpriseOne Workforce Management functionality and related modules (e.g., General Ledger, Job Cost, Service Billing).
· Analytical mindset with the ability to evaluate complex data and processes to identify areas for improvement.
· Proficiency with Microsoft Office tools and reporting solutions (e.g., Excel, Visio, PowerPoint, and general reporting software).
· Experience developing and maintaining business process documentation, test scripts, and training materials.
· Ability to manage multiple priorities, projects, and stakeholders simultaneously in a fast-paced environment.
· Experience with U.S. Payroll and year-end WFM processes (Canadian Payroll specifically Quebec).

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.