Job Description
A rapidly growing sports hospitality and live events operations company is hiring a Ticket Sales Coordinator to support pricing execution, inventory accuracy, CRM updates, and structured workflow management. This role was opened due to increased event demand heading into major sports seasons, including World Cup, Super Bowl, and large-scale game weekends across Dallas and Houston. The company is continuing to see growth, so the position will start out around 32 hours weekly and grow to 40 as the workload increases.
This coordinator will work closely with the company founder to handle internal, behind-the-scenes work — no customer-facing responsibilities. Strong performers may gain exposure to higher-level responsibilities such as accounting support, Super Bowl logistics, vendor coordination, and expanded pricing ownership.
Ideal candidates are highly organized, detail-oriented, spreadsheet‑confident, and comfortable working with confidential pricing and inventory data. The team is collaborative, growth-focused, and offers “sky is the limit” advancement as the business scales.
Responsibilities
• Update and maintain pricing in spreadsheets, internal systems, and the B2B password‑protected portal
• Track and organize inventory accuracy daily
• Flag discrepancies, update market-driven pricing, and follow SOP checklists
• Maintain CRM records in Zoho: load new contacts, segment customers, update deal stages, and input POS data
• Support internal workflow and documentation management
• Assist with operational planning for major sports events (e.g., game weekends, World Cup day trips)
• Provide administrative support to accounting and event operations as responsibilities expand
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
1–4 years of experience in administrative support, coordination, operations, or similar role
Strong proficiency in Excel or Google Sheets
Very high attention to detail; comfort handling confidential pricing and client data
Organized, process-driven, and reliable with deadlines
Comfortable working independently in-office with 1 WFH day
Ability to follow SOPs and structured workflows with accuracy
Nice to Have Skills & Experience
Experience in sports, travel, hospitality, events, or ticketing industries
Familiarity with Zoho CRM
Background in inventory tracking, pricing execution, or internal database management
Interest in long-term growth into operations, event coordination, or accounting
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.