IT Operations Manager

Our client in the industrial equipment industry is seeking a hands-on, strategic IT Manager to lead the technical backbone of their organization. This role is responsible for ensuring infrastructure is secure, scalable, and resilient, while also supporting the technical integration of future acquisitions.

Reporting directly to the CIO, the IT Manager will oversee network and server infrastructure, service delivery, and overall system integrity. This position leads a technical team including Systems Administration, Help Desk, and Systems Analysts, balancing high-level architectural strategy with hands-on leadership and mentorship to drive operational excellence.


Key Responsibilities:
• Lead the technical roadmap for Mergers & Acquisitions, defining timelines and budgets for integrating acquired sites into the corporate network.
• Plan and manage complex Tenant-to-Tenant migrations (O365/Azure), ensuring seamless consolidation of identities, email, and data with minimal business disruption.
• Rapidly assess acquired infrastructure and drive the standardization of hardware, security stacks, and connectivity to match corporate standards.
• Manage the lifecycle of the company’s physical and virtual infrastructure, including LAN/WAN, VMware environments, and Storage Area Networks (SAN).
• Lead migration strategies for legacy systems and manage the Microsoft O365 ecosystem and Azure AD hybrid environments.
• Oversee the configuration and uptime of enterprise networking gear, specifically Palo Alto firewalls and Aruba switching/routing.
• Act as the primary bridge between the organization and the Managed Security Service Provider (MSSP), holding them accountable for monitoring, threat detection, and response.
• Collaborate with the MSSP to enforce security policies, ensuring the internal environment (Active Directory, email filtering, endpoints) remains compliant with security standards.
• Own the backup and disaster recovery strategy (Cohesity and DRaaS Expedient), ensuring data integrity and validating recovery time objectives (RTO).
• Manage and mentor a diverse technical team (Systems Admin, Help Desk, Systems Analysts), fostering a culture of rapid resolution and high-quality end‑user support.
• Analyze support workflows and implement ITIL‑based best practices to improve efficiency and reduce ticket volume.
• Champion the use of PowerShell and automation tools to reduce manual administrative tasks.
• Act as the primary infrastructure owner for critical business applications, ensuring high availability and performance optimization.
• Manage relationships with software and hardware vendors, including licensing compliance, procurement, and support escalation.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 5+ years of experience managing IT infrastructure or systems engineering teams.
• Deep expertise in Windows Server environments (2016/2019/2022), Active Directory, DNS, DHCP, and Group Policy.
• Proven experience with VMware (Enterprise Plus features) and iSCSI SAN technologies (Dell EqualLogic or similar).
• Hands-on experience with enterprise networking, specifically Palo Alto firewalls and Aruba architecture.

Travel Requirements:
• Estimated travel: 15%–25%
• Typical travel scenarios include:
○ Initial announcement and integration kickoff (approximately one week)
○ Post‑acquisition oversight of the acquired IT team
○ ERP or systems integration checks, including post–go‑live reviews

• Experience supporting Prophet 21 or similar distribution ERP systems.
• Proficiency in PowerShell scripting for task automation.
• Experience with Cohesity for enterprise backups.
• Bachelor’s degree in an IT discipline (preferred but experience is prioritized).

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.